Refund policy

Return & Exchange Policy

All Sales Are Final

At Indie Undie, we maintain the highest standards of hygiene and product quality. Due to the personal and intimate nature of our products, all purchases are final and cannot be returned or exchanged once the order has been placed.

No Returns or Exchanges

We do not accept returns or exchanges for:

  • Change of mind
  • Incorrect size selection
  • Incorrect colour or style selection
  • Personal preference
  • Fit or sizing concerns
  • Products that are no longer required
  • Products that have been opened, used, worn or washed
  • We strongly recommend reviewing the product description, size guide and specifications carefully before placing your order.

Please choose your size and product carefully, as no returns or exchanges will be accepted after purchase.